Shipping/Returns/Refund

    

   If you are not entirely satisfied with your purchase, we're here to help.

 ​

                                        ANNOUNCEMENT                                     

 Due to COVID-19, please expect delays in delivery. We are safely handling and processing your orders but shipment dates are beyond our control.

Please be mindful of your need by date before you purchase.     

 

                                          SHIPPING TIMES

T-shirt orders may take up to 8 business days to be shipped during high volume times. Most orders will ship in about 4-5 days after being placed via USPS. Total time from ordering to delivery is about 1-2 weeks.

All Handmade accessories ship in 3-5 business days via USPS with 2-3 day delivery.

 **Your entire order will not ship until ALL items are created and are ready to be shipped.**

 

If you have a problem with your shipment after we have given it to the shipping carrier, please contact the shipping carrier and they will be able to offer assistance.

**We are not responsible for the delivery of packages after we ship them.** Orders are not reshipped or refunded if you do not provide an accurate address. 

 

                                Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.  

Your item must be in the original packaging. 

Your item needs to have the receipt or proof of purchase. 

At this time Butterfly Creations LLC will not issue any refunds for lost, damage, or stolen items. 

You will be responsible for paying for your own shipping cost for returning your item.

 

If you have any questions on how to return your item to us, contact us via email at butterflycretions84@gmail.com and we will respond within 2 business days. 

Thank you for shopping at Butterfly Creations LLC.